Frequently Asked Questions

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The length of time it takes to see results from counseling sessions with Cavaliere Therapy Services varies depending on the individual and the issues being addressed. Some clients may see improvements after just a few sessions, while others may require longer-term therapy.

The therapists at Cavaliere Therapy Services are licensed professionals with advanced degrees in counseling or a related field. Many of our therapists have extensive training and experience working with individuals, couples, and families. All of the therapists at CTS receive supervision. 

Cavaliere Therapy Services provides counseling services for individuals of all ages, including children, adolescents, and adults.

Therapy provides a safe and supportive space to explore your thoughts, emotions, and experiences without judgment. It can help you better understand yourself, improve coping skills, work through difficult life events, strengthen relationships, and make meaningful changes in your life. Many people come to therapy to reduce symptoms of anxiety, depression, or stress, while others seek specific support like trauma therapy or eating disorder recovery. Whatever brings you in, therapy can help you build insight, resilience, and clarity so you can move forward with confidence.

Our standard fees vary depending on session length and the experience of
your therapist. Please reach out to us for more details on this. 

Yes. We believe everyone deserves access to quality mental health care, regardless of financial circumstances.We offer reduced-fee therapy with our intern therapists who are in the final stages of their Master’s programs in Counselling Psychology and are Registered Psychotherapists (Qualifying). This is a great option for clients seeking compassionate, affordable, and professional support.

A strong therapeutic relationship is one of the most important factors in positive outcomes. It’s important that you feel safe, comfortable, and understood by your therapist. Each therapist at our clinic brings their own personality, therapeutic style, and areas of expertise, and we work hard to match you with someone who aligns with your needs. During your first few sessions, notice whether you feel:

• heard and validated
• safe and respected
• able to communicate openly
• comfortable being yourself
• that the therapist’s approach feels supportive and collaborative

If you ever feel unsure, we’re happy to help you find the therapist who’s the best fit for you.

Cavaliere Therapy Services is grounded in the belief that meaningful
change happens when people feel supported, understood, and empowered.

What makes us unique:

• Our specialized expertise: We have training in trauma and PTSD
recovery, eating disorders, and women’s health, including menopause
support. We also provide specialized care for first responders, veterans,
and frontline healthcare workers.

• A holistic, client-centred approach: We understand that every part of a
person’s life matters. Our therapists look at the whole picture: emotional,
relational, physical, and environmental, to support your healing and
growth.

• Genuine passion and care: We are a team of registered social workers
and psychotherapists who truly care about the people we work with. We
meet clients with compassion, respect, and a deep belief in their resilience
and capacity for change.

Every therapy session is unique and tailored to your needs and goals. In general, you can expect to talk about the concerns that brought you to therapy and explore your emotions, thoughts, behaviours, and past or present experiences. Your therapist will support you in gaining insight, identifying patterns, and developing tools to help you move forward. Depending on your situation, your therapist may integrate different
therapeutic approaches. Over time, as you build awareness and coping
skills, you may notice yourself thinking more clearly, feeling more grounded, and navigating challenges with greater ease

Many extended health benefit plans cover counselling, psychotherapy, or social work services. Coverage varies between providers and individual plans, so we recommend checking directly with your insurance company.

Helpful questions to ask include:

• Do I have coverage for counselling, psychotherapy, social work, or
psychological services?

• What credentials must the therapist have (e.g., Registered Social
Worker or Registered Psychotherapist)?

• How much coverage do I have per session, per person, and per year?
After each session, we provide an insurance-friendly receipt with all
necessary information for reimbursement.

Please note: We do not provide direct billing to insurance companies.

We accept credit card payment for sessions. If this doesn't work for you please let us know and we will do our best to accommodate. 

We accept credit card payment for sessions. If this doesn't work for you please let us know and we will do our best to accommodate. 

We kindly ask for 24 hours’ notice if you need to cancel or reschedule your appointment. Cancellations with less than 24 hours’ notice, as well as missed appointments, will be charged the full session fee.

Please note: weekends are not included in the 24-hour window. For Monday
appointments, cancellations must be made by the Friday prior.

Hours vary depending on each therapist’s schedule. We operate Monday through Sunday, with some clinicians offering evening and weekend appointments for added flexibility. For specific availability, please contact us directly.